Key takeaways

  1. Business and Operational users are involved in improving data quality, and end discussion on report discrepancies
  2. Integrated SLA targets help Swissport steer most effectively towards delivering the performance customers expect
  3. A Master Data Management solution maintained by business users makes quicker and better mapping decisions
  4. The ability to adjust data alleviates Swissport’s IT staff
  5. A user-friendly data platform accelerates the adoption within Swissport and enhances data quality
  6. Easily adding new data sources greatly contributes to the rollout speed
  7. Built-in data quality checks and alerts ensures that a small team can safeguard the correctness of all business data

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